Sectors Marketing & PR , Media
Posted Jobs 0
Founded Since 2007
n July 2020, we announced that Coventry’s City of Culture programme will start in May 2021 and run for 12 months, allowing us to keep our promise to the city and region – to deliver an extraordinary year while providing some much-needed certainty and resources to our artists and communities. This is your opportunity to be part of telling the story of the city that moves.
We are looking for a CRM Officer to join our Marketing department. Initially you will coordinate the integration of our new Customer Relationship Management system (Microsoft Dynamics) working with colleagues across the Trust, and our Ticketing Partner The Ticket Factory.
Once up and running you will be responsible for the maintenance of the database and, in collaboration with our Monitoring and Evaluation team, you’ll help the wider team to develop an understanding of audience behaviour in order to deliver targeted and creative marketing and communication campaigns. You will also use your knowledge of our audiences to develop tailored campaigns that guide our audiences through their journey with us. Your role will be key in ensuring City of Culture is accessible for everyone and that each audience member feels like they have a personalised relationship with us.
For more information and details on how to apply, please visit our website via the button below.